Support and Training

Corporate Induction – more than just training

When you start, you’ll be invited to attend a Corporate Induction Program. This gives you the important information you need to get settled in and feel confident in your new role.

You’ll learn about:

• how the department works
• workplace safety and your rights at work
• what’s expected of you as a public servant
• our culture of support, respect and inclusion.

It’s also a great chance to meet other new team members — including people who have moved here from across Australia and overseas.

But the induction is just the beginning.

Additional support for new staff

We know starting a new job can be a big change, especially in a new place. That’s why we offer strong support from day one, including:

• 12 weeks one-on-one mentoring from a Practice Leader
• On-the-job learning, including shadowing experienced staff
• Regular coaching and supervision to help you build confidence and grow in your role

You’ll be supported through the Conversations, Coaching and Capability (CCC) Framework — our way of making sure staff are:

• valued and respected
• given the tools and training they need
• encouraged to grow and help deliver our goals.

Support for learning and career growth

We invest in your development through:

• a professional development allowance
• access to the Professional Excellence Recognition Scheme
• study assistance for formal courses or qualifications.

Work-life balance

We offer flexible options to help you manage work and life, including:

• employment under the Enterprise Bargaining Agreement (EBA)
• Flexible Work Arrangements (FWA), such as adjusted hours or part-time work.

Health and wellbeing

Your wellbeing is important to us. We offer:

• free, confidential support through our Employee Assistance Program (EAP)
• a strong focus on mental health through our Mentally Healthy Workplace Framework.

A welcoming place to live and work

The Northern Territory is home to many vibrant, multicultural communities, including diverse Aboriginal communities and international families.

If you're from overseas or interstate, you’ll find a unique lifestyle, strong community spirit, and a team that welcomes you. Find out more: Join the Territory

Care and Protection Induction

Every new Child Protection Practitioner in the Northern Territory completes a 17-day training program. It covers the key skills and knowledge you need to do your job well. Topics include:

• emotional intelligence and resilience
• the Signs of Safety Practice Framework
• investigations and assessment
• legal and court processes
• working with people with disability
• trauma-informed practice
• case planning and management.

Online Modules

In addition to our extensive face-to-face induction programs, all new staff complete a range of self-paced online modules as part of our agency orientation. To further develop you in your role, practitioners also have access to a suite of online training courses contextualised to the Northern Territory. We also offer investigative interviewing training at both the foundation and advanced levels.

Funding for Accredited Training

As a practitioner with Children and Families you may also be eligible to undertake accredited training such as Graduate Certificates and Graduate Diplomas that are fully funded by the department.